Shoutbomb

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Shoutbomb is a FREE text message-based service that sends you reminders from your library.  Keep on top of your due dates, renew items, find out when a hold is ready for pickup, and get notifications about the programs and events that interest you!

Why Should I Sign Up?

Receive text messages on your phone immediately when:
• Items you requested are ready for pickup.
• Items you are borrowing are overdue.

Use your phone to text the library to:
• Renew your items

Shoutbomb has features to make managing your account easier:
• Receive notices on multiple library cards.

Signing up is totally free! Standard text rates apply.

How To Sign Up Using Your Cell Phone:

  1. Using a phone that can send text-messages to an e-mail address.
  2. Text the word SIGNUP to lion@shoutbomb.com.
  3. You should receive a reply asking for a library card number.
  4. Text your library card number.
  5. You should receive a confirmation text with an email request.  Responding with your email address is optional.

What can Shoutbomb do?

You can interact with Shoutbomb via text message in a variety of ways.

Text these commands to lion@shoutbomb.com:

HELP – Detailed description of each keyword
ADDCARD+card# – Add a secondary library card to your notification account
DROPCARD – Remove a secondary library card
HOLDS – Hold notices Opt In/Out
NOTICES – Current status of all your Opt In/Out services
QUIT+card# – Stop this text notices service

RENEW – Renew notices Opt In/Out
RESEND – Resend the last message
SIGNUP+card# – Register for this text notices service
SWITCHPHONE – Change the phone number receiving texts
OVERDUE – Overdue notice Opt In/Out
FEES – Fee notice Opt In/Out
ADDEMAIL+email address – Update email address
DROPMAIL – Delete email address
IOWEU – Display Fines and Fees

Get Custom Notifications from the West Haven Library!

Want to get the latest from the library?  Text the following keywords to lion@shoutbomb.com:

whnews: general library announcements, including hours updates and snow closings

whadult: announcements about library programs for adults

whchildren: announcements about library programs for children

whteen: announcements about library programs for teens